​​​​​​​​​​​Latest Information

Queensland Government's COVID-19 traffic light advice is currently at green status. Green (baseline) means there are low rates of community transmission and Queensland is not in a COVID-19 wave.​

When travelling on a train or while waiting at one of our railway stations, please consider the following:

  • ​It's recommended that you wear a mask if required by a healthcare provider, venue, or household
  • Respect everyone's individual choice to wear a mask
  • Maintain good hand hygiene and wash your hands often with soap and water
  • Use hand sanitiser
  • Customer hygiene packs are available on board and include a face mask and hand sanitiser.


Mask requirements​​

Queensland Government’s COVID-19 traffic light advice is currently at green. Under green status you can wear a mask at anytime if you choose to. It's recommended that you wear a mask if required by a healthcare provider, venue, or household​.


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​​We'll continue to make masks available on board.​​


For information on the traffic light system please visit Queensland Health COVID-19​ Latest Information​​​

Fewer Touch Points

We are operating with cashless transactions at our check-in counters and stations. We accept credit and debit card payments only. EPTPOS machines are wiped down on a regular basis.​


​The Queensland Government​’s current COVID-19​ status is GREEN.

For the latest information visit the Queensland Health website health.qld.gov.au.​

​Cashless transactions

​We are operating with cashless transactions at our check-in counters and stations.

Here's what we're doing to help you travel safe

Cleaning

Cleaning of touch points including door handles, and hand rails at stations and on board the Gulflander.

​​Cancellation and rebooking fees waived

If you need to cancel or change your booking due to COVID-19 we continue to waive cancellation fees. If you purchased a package through one of our partners, please check with them for their terms and conditions.


​​Fees waived

If you need to cancel or change your booking due to COVID-19 we continue to waive cancellation fees.

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